Repeat Prescribing Policy

Repeat Prescriptions Requests

Requests may be made either by bringing or posting the prescription counterfoil to the surgery. Pharmacies may bring counterfoils and collect prescriptions on the patient’s behalf. Counterfoils may be faxed to the surgery. Patients who wish to have prescriptions returned by post should include a stamped addressed envelope.

Prescription Timescale

All prescriptions will be available for collection within 2 working days. Patients who require prescriptions returned by post should allow additional time.

Prescription Quantities

In most instances prescription repeats will be issued for 56 days. There is evidence this avoids wastage. In the case of contraceptives and hormone replacement therapy, scripts may be issued for 6 months.

Authorised repeat quantities

Repeat prescriptions will be authorised at the doctor’s discretion for up to twelve months. When patients request their last script a note will be attached to the prescription informing the patient that they should attend for a medication review with the doctor. It is practice policy to use your birthday as a review date.  Some patients will require more regular reviews. 

Please be aware that if you request a repeat medication but you are due for a medication review this has to be authorised by a GP.  This may delay the period of time require to process your prescription request.

Ordering your prescription via the NHS App

Did you know you can order your repeat medication using the NHS App? This does NOT require ANY contact with the practice.

It may save you time and it may help reduce phone calls to the practice. When you download the App it asks you to verify your identity using photo ID.

Details about this can be found here:

Waste Medicines

Did you know, in East Staffordshire we wasted medicines which cost the NHS millions?  Remember, once dispensed, medicines cannot be reused by other patients. Please consider this when ordering your next prescription.

Click here for further details