Please click here to Download our Wetmore Road Practice Leaflet.

The surgery is an NHS Zero tolerance zone.

There are 2 signs explaining this policy, one at the entrance to reception and one under the JAYEX board in reception.

There are CCTV cameras in both the reception area and in the corridor.

The policy is as set out below:

Physical violence and verbal abuse are a growing concern.

GPs, practice nurses, receptionists and other practice staff have a right to care for others without fear of being attacked or abused. We ask that you treat your GP and practice staff properly – without violence or abuse.

The practice will request the removal of any patient from the practice list who is aggressive or abusive towards a doctors, member of staff, other patient, or who damages property.

All instances of actual physical abuse on any doctor or member of staff, by a patient or their relatives will be reported to the police as an assault.

Our aims are to offer the highest standard of health care and advice to our   patients, with the resources available to us.

We have a team approach to patient care and endeavour to monitor the service provided to patients, to ensure that it meets current standards of excellence.

We are dedicated to ensuring that Practice staff and Doctors are trained to the highest level and to provide a stimulating and rewarding environment in which to work.

GP Training

Our practice participates in the advanced training of doctors for general practice.

These doctors, known as GP Trainees or registrars, are fully qualified doctors and have experience of hospital posts prior to joining us. They work with us for either 6 months or one year and share all aspects of medical care in liaison with the Partners. More recently we have also been involved in training of more junior doctors. These doctors spend 4 months with us as part of their overall specialist training. A number of these doctors will want to be Consultants within hospitals and a fair proportion will want to become General Practitioners and may return as GP Trainees.

We have been a training practice since 1992, and Dr Hallam, Dr Turfrey and Dr Ajmal are primarily responsible for training these junior doctors. All the Partners however take part in the education and training of these colleagues. The training involves teaching, confidential discussion of clinical cases, observing videos of the doctors carrying out patient consultations and also surgeries where the trainer sits in and observes.

At times you may be offered an appointment in either a video surgery or a shared surgery, which is for the purpose of educating these junior doctors. For the patient, participation in these surgeries is optional so if you feel uncomfortable about doing this please inform reception.

Student Nurses

Our practice also participates in the training of student nurses.  Student nurses are mentored by the nursing team.  They attend during their second year of training at Wolverhamptom University.

Please click here for our Patient Privacy Notice

The practice is proud to have been accepted as a member of the Primary Care Research Network.  This is a national collaboration that organises research projects within General Practice.  Without well-organised research we would not have scientific evidence that the management plans we are recommending to our patients are the best possible.

You may be invited to participate if your GP or nurse thinks you would be eligible to help with the research projects currently being carried out.  However, you  will always be given the opportunity to consider this and opt out if you wish.

Your participation would be completely voluntary and we must stress that a decision not to take part in, or to withdraw from, a research project will (in no way) affect your normal treatment. For more information on Research Projects in health please click here.

For more information on Patient Information, Health and Care Research click here.

IQVIA Medical Research Extraction Scheme (MRES)

To find out more information about IQVIA Medical Research Extraction Scheme (MRES) please see more information below.

For more information click here

Please click here to download our Infection Control Annual Statement 2022/23.

Disclaimer: NHS England require that the net earnings of doctors engaged in the practice is publicised, and the required disclosure is shown below. However it should be noted that the prescribed method for calculating earnings is potentially misleading because it takes no account of how many much time doctors spend working in the practice, and should not be used to form any judgement about GP earnings, nor to make any comparison with any other practice.

All GP practices are required to declare the mean earnings (e.g. average pay) for GPs working to deliver NHS services to patients at each practice.

The average pay for GPs working in the GP surgery for year ending 31 March 2024 was £67,954 before tax and national insurance. This is for the following who worked in the practice for more than six months: 5 full time GPs,1 part time GP and 4 salaried GPs.

* Year ended 31st March 2024

The practice complies with Data Protection and Access to Medical Records legislation as well as the Caldicott guidelines which are specific NHS guidance on confidentiality.

Information contained in your health records is kept confidential at all times and only disclosed to others for purposes related to your health care (except when you have given permission e.g. insurance/mortgage companies). Identifiable information about you will be shared with others in the following circumstances:

• To provide further medical treatment for you e.g. from district nurses and hospital services.
• To help you get other services e.g. from the social work department. This requires your consent.
• When we have a duty to others e.g. in child protection cases anonymised patient information will also be used at local and national level to help the Health Board and Government plan services e.g. for diabetic care.

However, NHS auditors have a duty to carry out routine checks from time to time to determine if claims for payment by the practice have been made correctly.

In the course of these checks, it may be necessary to verify details from patient records. Such checks are undertaken in accordance with strict guidelines agreed with the national Health Service and the Local Medical Committee. If you do not wish anonymous information about you to be used in such a way, please let us know.

Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff. Please do not ask the receptionists

• For information regarding other patient’s appointments
• For test results of a patient other than yourself.

This type of information is confidential and therefore cannot be divulged to anyone else and we do not wish to cause offence by being unable to answer your questions.

If you have any queries, please ask to speak to Mr. Rob Paton (Practice Manager) who will be pleased to help you.

Maintaining patient confidentiality is very important to everyone at Wetmore Road Surgery.

Please click here to download our Data Security and Protection Policy

Freedom of Information

The ICO has published a new Model Publication Scheme that all public authorities are required to adopt.

Click here for more information on – Freedom of Information Act

Freedom of Information Leaflets are available free of charge at Reception or from the Practice Manager.