The COVID-19 pandemic has placed a significant amount of pressure on staff in general practice both professionally and personally, due to a range of factors including the demands of implementing new ways of working, cancellation of planned closures, and staff not taking leave. Our staff are also not immune to contracting COVID-19 and this week we have had a number of staff members affected by positive COVID test results.
Whilst the public health advice for people with any of the main symptoms of COVID-19 or a positive test result is to stay at home and avoid contact with other people. Due to the higher risk nature of health and social care settings, the advice for staff members working in these settings, such as the GP practice, has not changed.
Please be assured that the staff members in question will not return to work until they have had 2 consecutive negative LFD test results (taken at least 24 hours apart), they feel well, and they do not have a high temperature.
Unfortunately, as a result, for the remainder of this week we are unable to provide a normal service due to these staffing shortages. Some appointments are still available, but these are at a reduced rate and our reception staff are working hard to manage the calls.
We apologise for any inconvenience that may have been caused. Safety is our priority and we have been working with public health teams to make sure there is no risk to staff and patients. Please bear with us in these exceptional circumstances and only contact us for urgent matters.
In the meantime, you can get help and advice from your local pharmacy, 111 online (111.nhs.uk) and there are self-help guides also available on our website: www.wetmoreroadsurgery.co.uk
Thank you for your continued support and patience. We will continue to keep you updated as matters progress.